What this means is that when Quest went to run the test on a different platform, the IgG was negative so they couldn’t run the inhibition assay. This means according to their testing you are negative for HSV 2. I agree that they way they put it is confusing indeed. So here’s the more general issue with this situation – many providers don’t order the follow up inhibition assay and it isn’t routine so many people would stop at the 3.98 value and believe for their whole lives that they have HSV 2. You were fortunate to have taken the next step and found out you don’t have HSV 2.
Terri