Privacy Policy

Last updated: 5/7/2025

1. Information Collection

We collect information when you:

Create an account or update your profile
Post questions or replies in our forum
Make payments for consultations or services
Contact us for support or information
Sign up for our newsletter or updates

2. Types of Information

The information we collect may include:

Name and contact information
Account credentials
Payment information
Forum posts and replies
Communication preferences
Technical data about your device and usage

3. Use of Information

We use your information to:

Provide and improve our services
Process your payments and transactions
Send you important updates and notifications
Respond to your questions and comments
Protect against misuse of our platform
Comply with legal obligations

4. Data Sharing and Advertising

We want to be clear about our data practices:

We do not sell your personal information to third parties
We do not display advertisements on our platform
We do not track users for advertising purposes
We do not share your data with marketing companies

The only data sharing we conduct is essential for providing our services, such as:

Payment processing through secure payment providers
Basic analytics to improve website performance
Cloud hosting services to store your data securely

5. Use of Cookies

We use cookies and similar technologies for:

Essential website functionality
Authentication and security
User preferences and settings
Analytics and performance monitoring

You can control cookie preferences through your browser settings and our cookie consent manager.

6. Your GDPR Rights

Under GDPR, you have the following rights:

Right to access your personal data (available in your account settings)
Right to rectification of inaccurate data (manageable via account settings)
Right to erasure - delete your account and data (available in account settings)
Right to restrict processing
Right to data portability (download your data from account settings)
Right to object to processing
Right to withdraw consent

Most of these rights can be exercised directly through your account settings. For additional requests, please use our contact form. We will respond within 30 days.

7. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place through standard contractual clauses and adequate data protection measures.

8. State Privacy Rights

Depending on your state of residence, you may have specific privacy rights:

California (CCPA)

Right to know what personal information we collect and how it is used
Right to delete your personal information
Right to opt-out of personal information sales (we do not sell personal information)
Right to non-discrimination

Virginia (VCDPA)

Right to access and confirm personal data
Right to correct inaccuracies
Right to data portability
Right to opt out of targeted advertising (we do not conduct targeted advertising)

Colorado (CPA)

Right to access, correct, or delete personal data
Right to data portability
Right to opt out of data processing

Connecticut (CTDPA)

Right to access, correct, delete, or port personal data
Right to opt out of targeted advertising and profiling
Right to appeal denied requests

Utah (UCPA)

Right to access and delete personal data
Right to data portability
Right to opt out of targeted advertising and sales of personal data
Right to non-discrimination for exercising these rights

Montana (MCPA)

Right to access, correct, delete, and obtain a copy of personal data
Right to opt out of targeted advertising and data sales
Right to appeal a business's denial of requests

Iowa (ICDPA)

Right to confirm processing and access personal data
Right to delete personal data
Right to data portability
Right to opt out of targeted advertising and data sales

Delaware (DPDPA)

Right to confirm whether a controller is processing personal data
Right to access, correct, delete, and obtain a copy of personal data
Right to opt out of targeted advertising and data sales
Right to appeal denied consumer requests

Most of these rights can be exercised through your account settings. For state-specific requests or additional information, please contact us through our secure form.

Contact Information

For privacy-related questions or concerns, please contact us through our secure form.