Privacy Policy

We collect information when you:

• Create an account or update your profile
• Post questions or replies in our forum
• Make payments for consultations or services
• Contact us for support or information
• Sign up for our newsletter or updates

The information we collect may include:

• Name and contact information
• Account credentials
• Payment information
• Forum posts and replies
• Communication preferences
• Technical data about your device and usage

We use your information to:

• Provide and improve our services
• Process your payments and transactions
• Send you important updates and notifications
• Respond to your questions and comments
• Protect against misuse of our platform
• Comply with legal obligations

We want to be clear about our data practices:

• We do not sell your personal information to third parties
• We do not display advertisements on our platform
• We do not track users for advertising purposes
• We do not share your data with marketing companies

The only data sharing we conduct is essential for providing our services, such as:

• Payment processing through secure payment providers
• Basic analytics to improve website performance
• Cloud hosting services to store your data securely

We use cookies and similar technologies for:

• Essential website functionality
• Authentication and security
• User preferences and settings
• Analytics and performance monitoring

You can control cookie preferences through your browser settings and our cookie consent manager.

Under GDPR, you have the following rights:

• Right to access your personal data (available in your account settings)
• Right to rectification of inaccurate data (manageable via account settings)
• Right to erasure - delete your account and data (available in account settings)
• Right to restrict processing
• Right to data portability (download your data from account settings)
• Right to object to processing
• Right to withdraw consent

Most of these rights can be exercised directly through your account settings. For additional requests, please use our contact form. We will respond within 30 days.

Your data may be processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place through standard contractual clauses and adequate data protection measures.

Depending on your state of residence, you may have specific privacy rights:

California (CCPA)

• Right to know what personal information we collect and how it is used
• Right to delete your personal information
• Right to opt-out of personal information sales (we do not sell personal information)
• Right to non-discrimination

Virginia (VCDPA)

• Right to access and confirm personal data
• Right to correct inaccuracies
• Right to data portability
• Right to opt out of targeted advertising (we do not conduct targeted advertising)

Colorado (CPA)

• Right to access, correct, or delete personal data
• Right to data portability
• Right to opt out of data processing

Connecticut (CTDPA)

• Right to access, correct, delete, or port personal data
• Right to opt out of targeted advertising and profiling
• Right to appeal denied requests

Utah (UCPA)

• Right to access and delete personal data
• Right to data portability
• Right to opt out of targeted advertising and sales of personal data
• Right to non-discrimination for exercising these rights

Montana (MCPA)

• Right to access, correct, delete, and obtain a copy of personal data
• Right to opt out of targeted advertising and data sales
• Right to appeal a business's denial of requests

Iowa (ICDPA)

• Right to confirm processing and access personal data
• Right to delete personal data
• Right to data portability
• Right to opt out of targeted advertising and data sales

Delaware (DPDPA)

• Right to confirm whether a controller is processing personal data
• Right to access, correct, delete, and obtain a copy of personal data
• Right to opt out of targeted advertising and data sales
• Right to appeal denied consumer requests

Most of these rights can be exercised through your account settings. For state-specific requests or additional information, please contact us through our secure form.